FAQ
FAQ
Frequently Asked Questions
Lift is a microcredit and loan management platform designed for microfinance institutions, SACCOs, cooperatives, community lenders, and NGOs. It helps organizations digitize borrower management, loan processing, repayments, and portfolio reporting in one secure system.
Lift supports multiple account and borrower types, including individual borrowers, group lending, members, and institutions. Account rules, permissions, and loan eligibility can be configured based on your lending model and policies.
Yes. Lift is built to manage member-based lending, including loan applications, approvals, disbursements, repayment schedules, penalties, and loan history—making it ideal for SACCOs and cooperatives.
Yes. Lift can provide a member or borrower portal where users can view loan balances, repayment schedules, and transaction history. Portal availability can be configured based on your institution’s needs.
Lift supports the tracking of member deposits, savings, and withdrawals, linked directly to loan eligibility and repayment behavior. Rules can be customized according to your institution’s savings and lending policies.
Yes. Lift is designed to integrate with online and mobile payment gateways, including mobile money and bank systems, depending on your region and deployment setup.
Absolutely. Lift supports multi-branch operations, role-based staff access, branch-level reporting, and centralized portfolio management—making it suitable for growing institutions.
Lift ensures data security through advanced encryption, regular backups, role-based access controls, audit trails, and secure cloud infrastructure, protecting sensitive financial and member information.
Yes. Lift supports third-party integrations through APIs and data export tools, allowing connection with accounting systems, reporting tools, payment platforms, and other institutional software.
Getting started is simple:
Contact the Lift team or request a demo
Review your lending model and requirements
Configure Lift to match your operations
Train your staff and go live
Implementation support and onboarding are available.